Admin, marketing, finances, and customer support. You're doing every job in the building, and the list keeps growing.

Small business owners lose hours every week on tasks that don't grow the business. Admin piles up, marketing gets pushed to tomorrow, financial tracking happens in scattered spreadsheets, and customer enquiries stack up while you're busy doing everything else.

AI can write your marketing copy, automate your email campaigns, forecast your inventory, and handle customer questions while you sleep. This course teaches you exactly how to put these tools to work in your business, step by step, with no technical background required.

10 hrs
Saved per week on business tasks
2 min
To draft a marketing email or post
25+
Small business prompt templates

What You'll Learn

Set up your first AI tools and start saving time in under 30 minutes
Create high-converting ad copy and social media posts in minutes
Automate email campaigns that bring customers back for repeat purchases
Forecast inventory needs with AI so you never overstock or run out
Respond to customer enquiries and reviews faster than your competitors
Build AI chatbots that support your customers around the clock

Course Curriculum

4 units + 2 optional add-ons · ~25 hours · Certificate included

Foundation

Getting Started with AI in Your Business

  • Understand how AI is transforming small business success today
  • Set up your first AI tools in under 30 minutes
  • Learn how to write prompts that get great results on the first try
  • Build confidence with quick-win AI business tasks you can use immediately
Core Skill

AI for Marketing and Customer Growth

  • Create high-converting ad copy and landing page text in minutes
  • Use AI to generate engaging social media posts across every platform
  • Automate email campaigns that drive repeat sales and loyalty
  • Analyse customer data to find actionable insights for growth
Productivity

AI for Operations and Productivity

  • Automate time-consuming admin tasks like invoicing and scheduling
  • Use AI to create business documents, templates, and standard procedures
  • Forecast inventory needs with AI predictions based on your sales data
  • Track business performance metrics and spot trends in real time
Advanced

AI for Customer Service and Retention

  • Use AI to respond quickly and professionally to enquiries and reviews
  • Set up AI chatbots that handle customer questions around the clock
  • Automate follow-up sequences that increase repeat sales
  • Turn customer feedback into concrete improvement plans
Optional Add-On

2 Add-On Units

Take your skills further with these optional add-on units, available to add during checkout.

Add-On

Master the Art of Prompting

Advanced prompting techniques: chain-of-thought, role-based prompts, few-shot examples, and strategies for getting consistent, high-quality output every time.

Add-On

Everyday AI in Action

Real-world workflows and case studies showing how professionals use AI daily. Includes copy-and-paste prompt templates for the 20 most common tasks.

What Students Say

Y. Huerta
Business Owner, Phoenix
★★★★★
"I was doing everything myself and drowning in admin. After this course, I automated my email campaigns and customer follow-ups. I got 10 hours a week back and my repeat sales jumped 20% in the first month."
D. Luzzi
Shop Owner, Philadelphia
★★★★★
"I found the training extremely informative. The marketing unit gave me a system for creating social media content that used to take me all weekend. Now I batch a full week of posts in one sitting."
S. Bernier
Business Owner, Montreal
★★★★★
"This class was great. It walked me through everything as a beginner and progressed as I learned more. The real-life business examples made it immediately practical. I would recommend it to any small business owner."
"Small business owners using AI report saving 10-15 hours per week on marketing, admin, and customer communication tasks."
Over 50% of small business marketing and operations are now supported by AI tools, and that number is growing every quarter.

How AI Changes Small Business

Before AI
  • Hours lost on admin tasks every week
  • Struggling to manage finances clearly
  • Limited reach in marketing campaigns
  • Guessing which products to promote
  • Stress over unanswered customer enquiries
After This Course
  • Operations that run smoothly on autopilot
  • Clear, accurate financial insights in seconds
  • Wider audience with smarter AI campaigns
  • Confident decisions based on real data
  • Customers supported around the clock

Frequently Asked Questions

Do I need any AI experience to take this course?

None at all. Unit 1 starts from scratch, walks you through setting up your AI tools, and has you saving time within the first hour. The course is designed for business owners who have never used AI before.

Which AI tools will I use?

The course teaches techniques that work across ChatGPT, Claude, Gemini, and other major AI tools. A free account on any of these platforms is all you need. No paid subscriptions required.

What type of business is this course for?

Any small business. Whether you run a retail shop, a service business, an online store, or a local restaurant, the AI techniques apply. The prompts and workflows are designed to adapt to your specific business needs.

How long will it take me to finish?

Most students complete the course in 2 to 4 weeks, studying a few hours per week. The course is fully self-paced with no deadlines, and you keep lifetime access to all materials.

What if the course is not right for me?

Every course is backed by a 30-day money-back guarantee. If you don't see results, we'll refund your payment within one business day. No questions asked.

Will I get a certificate?

Yes. After completing the course, you take a short online exam. Pass it and you receive a Certificate of Completion from the Workplace AI Institute that you can share with employers or add to LinkedIn.

Earn Your Certificate

Next, you'll take a quick & easy online exam to earn your Certificate of Completion from the Workplace AI Institute.

  • Take the exam online, at your own pace
  • 99% pass rate with course preparation
  • Share your certificate on LinkedIn
  • Retake the exam if needed, at no cost

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