92% of PR teams already use AI in some form. If yours doesn't know how to use it well, that's a problem.

PR and communications work runs on speed, accuracy, and relationships. You're pitching journalists, managing brand reputation, writing press releases, monitoring media coverage, and responding to crises, often all in the same week. The pace never slows down, and the stakes are always high.

AI can build your media lists, draft your press releases, personalize your pitches, summarize coverage reports, and help you get a crisis statement out the door before the story runs away from you. This course teaches you how to put these tools to work across your entire communications function.

7 hrs
Saved per week on media and comms
2 min
To draft a press release
20+
PR and comms prompt templates

What You'll Learn

Draft a press release with consistent brand voice in under ten minutes
Build targeted media lists in minutes instead of hours
Personalize every pitch to the reporter without sounding generic
Monitor brand mentions and sentiment across channels in real time
Draft initial crisis statements under time pressure with AI support
Build campaign performance reports with clear visuals for leadership

Course Curriculum

4 units + 2 optional add-ons · ~25 hours · Certificate included

Foundation

Getting Started with AI in PR and Communications

  • Understand which AI tools fit PR and communications workflows
  • Write prompts that produce usable PR copy on the first try
  • Set up ethical guidelines for AI use across your team
  • Spot and correct common AI output mistakes before they go public
Core Skill

AI for Media Monitoring, Research, and Audience Analysis

  • Track media coverage and brand mentions faster across all channels
  • Research journalists and outlets before pitching to improve hit rates
  • Analyze audience sentiment across platforms in real time
  • Turn raw data into briefing-ready summaries for leadership
Productivity

AI for Press Releases, Pitches, and Content Creation

  • Draft press releases with consistent brand voice every time
  • Personalize pitches at scale without sounding robotic or generic
  • Repurpose one announcement across press releases, social, and email
  • Edit and fact-check AI-generated content quickly before publishing
Advanced

AI for Crisis Communication, Reporting, and Campaign Measurement

  • Draft initial crisis responses under real time pressure with AI support
  • Monitor real-time sentiment during a crisis to guide your next move
  • Build campaign performance reports with AI-generated visuals
  • Present results to leadership with clear, data-backed narratives
Optional Add-On

2 Add-On Units

Take your skills further with these optional add-on units, available to add during checkout.

Add-On

Master the Art of Prompting

Advanced prompting techniques: chain-of-thought, role-based prompts, few-shot examples, and strategies for getting consistent, high-quality output every time.

Add-On

Everyday AI in Action

Real-world workflows and case studies showing how professionals use AI daily. Includes copy-and-paste prompt templates for the 20 most common tasks.

What Students Say

Sophie M.
PR Manager, Boston
★★★★★
"The media list and pitch personalization modules saved me hours every week. I used to spend a full morning researching reporters before a launch. Now I have a targeted list with personalized angles in 20 minutes."
Jason R.
Communications Director, Chicago
★★★★★
"We had a PR incident two weeks after I finished the course. The crisis communication framework from Unit 4 helped me get an initial statement drafted and approved in under an hour. That speed made all the difference."
Alicia T.
Corporate Comms Specialist, Dallas
★★★★★
"I was already using AI for drafts, but this course showed me how to use it for sentiment tracking and campaign reporting too. My monthly coverage reports now take 30 minutes instead of half a day."
"92% of PR teams already use AI in some form, from media monitoring to content drafting."
80% of communications professionals expect AI tools to be a standard part of their workflow within the next two years.

How AI Changes PR & Communications Work

Before AI
  • Media lists built manually each time
  • Press releases take hours to draft
  • Coverage reports compiled by hand
  • Crisis responses slow to get out the door
  • Pitch personalization feels rushed and generic
After This Course
  • Targeted media lists ready in minutes
  • First drafts ready in under ten minutes
  • Coverage summaries auto-generated daily
  • Initial crisis statements drafted fast
  • Every pitch tailored to the reporter

Frequently Asked Questions

Do I need any AI experience to take this course?

None at all. Unit 1 starts from scratch, walks you through setting up your AI tools, and has you writing effective prompts within the first hour. The course is designed for PR and communications professionals who have never used AI before.

Which AI tools will I use?

The course teaches techniques that work across ChatGPT, Claude, Gemini, and other major AI tools. A free account on any of these platforms is all you need. No paid subscriptions required.

Can AI really help during a crisis?

Yes. Unit 4 covers crisis communication specifically. You will learn how to use AI to draft initial statements under time pressure, monitor sentiment in real time, and track coverage as a situation develops. AI doesn't replace your judgment, but it gives you a faster starting point.

How long will it take me to finish?

Most students complete the course in two to four weeks, studying a few hours per week. The course is fully self-paced with no deadlines, and you keep lifetime access to all materials.

What if the course is not right for me?

Every course is covered by a 30-day money-back guarantee. If you are not satisfied for any reason, email us and we will refund your payment within one business day. No questions asked.

Will I get a certificate?

Yes. After completing the course, you take a short online exam. Pass it and you receive a Certificate of Completion from the Workplace AI Institute that you can share with employers or add to LinkedIn.

Earn Your Certificate

Next, you'll take a quick & easy online exam to earn your Certificate of Completion from the Workplace AI Institute.

  • Take the exam online, at your own pace
  • 99% pass rate with course preparation
  • Share your certificate on LinkedIn
  • Retake the exam if needed, at no cost

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