Libraries are changing fast. The librarians who learn AI now will shape what comes next.

Patron questions are getting more complex. Cataloging backlogs keep growing. Programming requests outpace your staff hours. And on top of all that, your community is starting to ask you about AI itself, expecting you to be the expert. The pressure is real, and most library science programs never covered any of this.

AI tools like ChatGPT, Claude, and Gemini can help with the daily work that buries you: drafting metadata records, building reading lists, writing program descriptions, answering tricky reference questions, and preparing information literacy materials. This course teaches you how to use these tools in library-specific ways, with prompts and examples designed for the work you do every day. No coding required, no technical background assumed.

Across the profession, organizations like IFLA, ALA, and ACRL are calling on librarians to build AI literacy, both for themselves and their patrons. This course gives you the practical foundation to do exactly that, whether you work in a public branch, an academic library, or a special collection.

5 hrs
Saved per week on catalog and outreach
2 min
To draft a program description
18+
Library-specific prompt templates

What You'll Learn

Draft and refine catalog records and metadata in a fraction of the usual time
Generate curated reading lists and readers' advisory suggestions on demand
Write program descriptions, flyers, and promotional copy with one prompt
Answer reference questions faster with AI-assisted research and drafting
Design AI literacy lessons you can teach to patrons and students
Build chatbot scripts for common patron questions at your branch

Course Curriculum

4 units + 2 optional add-ons · ~25 hours · Certificate included

Foundation

Getting Started with AI in Library Settings

  • Understand what AI tools can do in a library context
  • Set up and test your first AI tool with library tasks
  • Write effective prompts for common library workflows
  • Identify ethical considerations specific to library AI use
Core Skill

AI for Cataloging, Collection Development, and Metadata

  • Draft and refine catalog records with AI assistance
  • Generate subject headings and classification suggestions
  • Build collection development reports and gap analyses
  • Clean and standardize metadata across record sets
Productivity

AI for Patron Services, Reference, and Programming

  • Draft reference responses and readers' advisory suggestions
  • Create program descriptions, flyers, and promotional copy
  • Build chatbot scripts for common patron questions
  • Use AI to plan and outline library events and workshops
Advanced

AI for Information Literacy and Digital Resource Management

  • Design AI literacy lessons for patrons and students
  • Teach source evaluation in the age of AI-generated content
  • Organize and assess digital resources with AI support
  • Create guides and tutorials for library databases and tools
Optional Add-On

2 Add-On Units

Take your skills further with these optional add-on units, available to add during checkout.

Add-On

Master the Art of Prompting

Advanced prompting techniques: chain-of-thought, role-based prompts, few-shot examples, and strategies for getting consistent, high-quality output every time.

Add-On

Everyday AI in Action

Real-world workflows and case studies showing how professionals use AI daily. Includes copy-and-paste prompt templates for the 20 most common tasks.

What Students Say

Ellen F.
Public Librarian, Portland
★★★★★
"Our cataloging backlog had been growing for two years. After this course, I started drafting metadata records with AI and cleared 300 items in the time it used to take me to do 50. My director noticed immediately and asked me to train the rest of the team."
Derek S.
Academic Librarian, University of Michigan
★★★★★
"I was spending hours each week writing program descriptions and promotional materials for library events. Now I generate first drafts with a single prompt and spend my time refining instead of writing from zero. The information literacy lesson templates are outstanding."
Allison W.
Reference Librarian, Denver Public Library
★★★★★
"Patrons keep asking me about AI, and I finally feel qualified to answer them. The course gave me both the practical skills to use AI in my own work and the teaching materials to help my community understand it. That combination is hard to find anywhere else."
"Most librarians spend more time on administrative tasks than on the patron interactions that define their role."
Over the next few years, more than 40% of library systems are expected to adopt AI tools for cataloging, collection management, and patron-facing services, according to recent IFLA and ALA projections.

What Changes When Librarians Start Using AI

Before AI
  • Catalog records created one by one
  • Reading lists built manually each term
  • Program descriptions written from scratch
  • Reference emails take 15+ minutes each
  • Literacy lessons reused without updates
After This Course
  • Batch metadata drafts in minutes
  • Curated lists generated and refined fast
  • Event copy drafted with one prompt
  • Reference replies written in under five
  • Fresh lesson plans built for each class

Frequently Asked Questions

Do I need any AI experience to take this course?

None at all. Unit 1 starts from scratch, walks you through setting up your AI tools, and has you writing effective prompts within the first hour. The course is designed for librarians and information professionals who have never used AI before.

Is this course relevant for public librarians, academic librarians, or both?

Both. The course covers cataloging, reference, programming, and information literacy with examples from public, academic, and special library settings. You'll find practical applications regardless of where you work.

Which AI tools will I use?

The course teaches techniques that work across ChatGPT, Claude, Gemini, and other major AI tools. A free account on any of these platforms is all you need. No paid subscriptions required.

Does this course cover teaching AI literacy to patrons?

Yes. Unit 4 focuses on designing AI literacy lessons, teaching source evaluation in the age of AI-generated content, and creating guides your patrons and students can use. You'll leave with ready-to-use lesson plans.

What if the course is not right for me?

Every course is covered by a 30-day money-back guarantee. If you are not satisfied for any reason, email us and we will refund your payment within one business day. No questions asked.

Will I get a certificate?

Yes. After completing the course, you take a short online exam. Pass it and you receive a Certificate of Completion from the Workplace AI Institute that you can share with employers or add to LinkedIn.

Earn Your Certificate

Next, you'll take a quick & easy online exam to earn your Certificate of Completion from the Workplace AI Institute.

  • Take the exam online, at your own pace
  • 99% pass rate with course preparation
  • Share your certificate on LinkedIn
  • Retake the exam if needed, at no cost

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